If it lets you, reset your email address. If not, open the Facebook app on your mobile device, try to log in, and select “forgot password.” Click the button indicating you no longer have access to the phone number and email address associated with the account. If it lets you, reset your email address.If not, go to /hacked and choose “my account is compromised.” Enter your old password, choose “secure my account,” and select “I cannot access these.” If you don’t have access to the number and address listed, select “No longer have access to these?” and “Cannot access my email.” Learn how to create, manage and use Groups. Learn how to buy and sell things on Facebook. Control who can see what you share and add extra protection to your account. Fix login issues and learn how to change or reset your password. Send a recovery code to your phone or email address. Adjust settings, manage notifications, learn about name changes and more.old one or new old one or new new, - Answered by a verified Tech Support Specialist. It should show something like “/YourUsername.”) My computer crashed, I lost all my login information and need to reset. (Find your username by going to your profile - or having a friend go there - and checking the URL bar. Find your account by searching for your phone number, email address, name or username. Make sure you’re connecting from the WiFi network and device you normally use.
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